Terms of use

Driving-Test-Cancellations-4All.co.uk provides its services to you subject to the following terms & conditions, which you accept by using the service.

Your attention is drawn in particular to the provisions of clause 3.

1. All software and services are provided by Theory Training Solutions Ltd (the company), and are on an ‘as available’ basis with no warranties of any kind. The Company is unable to guarantee continued access to the DVSA website and the ability to provide you with test dates.

2. By using Driving-Test-Cancellations-4All.co.uk, and providing us with your driving licence number, you agree to us making changes to your driving test date and time on your behalf and you grant us permission to log in to the DVSA website using your details.

3. The company has no affiliation with the Driver and Vehicle Standards Agency (DVSA). Subscription to this service does not therefore guarantee to find you an earlier test date. Save as described in clause 12 of these terms and in respect of those liabilities which cannot legally be limited, the Company shall have no liability to you for its failure or inability to provide alternate test dates.

4. We cannot confirm exact test dates and times, but only reserve them, and will confirm the booking once we have heard back from you that the date and time is suitable. Reservations which have not been converted to bookings expire after approximately 12 minutes. The reservation period begins when we reserve the test on the DVSA system, we cannot be held responsible for delivery delays in the app, SMS and email networks, such delays could mean that your reservation notification arrives after the expiry period of the reservation although this is very unusual.

5. We may send you app notifications for non-reserved driving tests we find at your chosen test centre(s). We cannot guarantee that non-reserved driving tests will still be available on the DVSA website when you attempt to book.

6. If you accept a test date, it is your responsibility to cancel it, if needed, or to inform us you wish to change it again.

7. It is your responsibility to check with the DVSA that any changes made by us have been completed successfully before you make any further arrangements regarding your new driving test, such as but not limited to 1) organising and paying for any last minute driving lessons, 2) organising and paying for any transport to the test centre, 3) organising and paying for any accommodation near the test centre, and 4) taking time off work/college/school. We will always confirm to you any changes that we’ve been able to make to your test, and the DVSA will also confirm any changes to you if they have your email address – you must wait for confirmation from us and the DVSA before you start to make plans and preparations for your new driving test. We are not liable for any expenses or compensation caused by you incorrectly assuming your test has been changed.

8. We cannot be held responsible for the DVSA changing the date and/or time of your test, or for the DVSA cancelling the test.

9. We cannot be held responsible for failing to change your test due to factors out of our control. This includes, but is not limited to, the DVSA website being unavailable.

10. The learner driver is responsible for turning up to the driving test, taking the correct documents and ensuring that the car they use is suitable for the test. We cannot be held responsible for any tests cancelled due to reasons that are the responsibility of the learner driver or their driving instructor including, but not limited, to the above learner driver responsibilities.

11. We can provide unlimited driving test offer notifications and driving test changes until your next driving test. You can make full use of our service until the date and time of the first driving test you take after signing up to the company.

12. You are able to request a full refund as per either clause 12a or 12b providing you meet all the requirements of the respective clause. In both cases, our maximum liability to you shall not exceed the amount you have paid to us.

12a. If your purchase was made on our website using Stripe or PayPal, you can request a full refund from the company, providing:

  1. you submit your request for a full refund within the first 60 days of creating a paid account with the company; and
  2. we have been unable to provide you with an alternate test date that meets your criteria; and
  3. you, or somebody on your behalf, has not changed your driving test date.

Notifications we send you for non-reserved driving tests do not affect your refund eligibility unless your driving test date is changed as a result.

Refund requests will need to be emailed to accounts@driving-test-cancellations-4all.co.uk.

12b. If your purchase was made in our app using an Apple in-app purchase, you can request a full refund from Apple, providing:

  1. you submit your request for a full refund within the first 14 days of creating a paid account with the company.

Refund requests will need to be sent directly to Apple by following the instructions on https://support.apple.com/en-gb/HT204084.

The refund policy for in-app purchases is set by Apple, and they decide who qualifies for a refund. Since refunds are completely at Apple’s discretion, the company are unable to assist if your refund request is rejected by Apple. For full details of Apple’s current terms and conditions that apply to in-app purchases, please see https://www.apple.com/uk/legal/internet-services/itunes/uk/terms.html

13. Certain paid account types may be upgraded by the user at any time but it is not possible to then downgrade those accounts. Any upgrade fees paid are non refundable unless we are unable to find a test for you in accordance with clause 12, above.

14. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you are entitled to cancel your purchase and request a full refund of your payment, within 14 days from purchase, as long as the service is yet to begin. The service starts as soon as we start searching for practical tests for you, which will normally start soon after payment and entry of your preferences.

15. We will record details of usage of the service including, but not limited to, your personal details provided at the time of taking out the services, search times, dates and times that are found, and app notifications, emails and SMS messages that are sent to you, and received from you.

16. By giving us your details you agree to us passing your information to the DVSA in order to change your driving test. If you are using our Apple or Google Android push notification apps, driving test alerts will be sent to you by our third party communication supplier based in the USA. We will not send them your personal information. All details will be held by us in accordance with the Data Protection Act, please see our Privacy Policy for more information on the data we collect and how it is processed.

17. Our service contains features that allow us to monitor accounts to ensure that we are providing the best possible service for you and that you have the best chance of receiving driving test cancellations notifications. You should not experience any interruption to the notifications we send to you if you set your availability settings to dates and times that you can take a driving test.

18. Each account purchased from us can only be used to search for practical driving tests on behalf of the owner of the driving licence number that is entered in the driving licence number box on the account preferences form. We reserve the right to suspend accounts without refund where we believe the account is not being used according to this rule. We will make reasonable efforts to contact you before suspending your account. If you are a driving instructor and wish to use our services, please contact us to discuss our services that have been specifically designed for use by driving instructors.

19. By registering your details with the company, you agree to the company sending emails and SMS messages to the email address and mobile telephone number you provide on registration, and notifications through our app once you have enabled push notifications. Your personal details will not be passed on to third parties.

20. All content included on this site, including text, graphics, logos, button icons, images and software, is the property of the company or its content suppliers and is protected by international copyright laws. All programs used on this site are the property of the company or its software suppliers and are protected by international copyright laws. Any attempt at reverse engineering, disassembly, or de-compilation of programs, unless it is explicitly permitted, is prohibited by law.

21. The company may send notices to you via either email or regular mail. The company may also provide notices of changes to the terms or other matters by displaying notices or links to notices to you generally on the services provided by the company.

22. The integrity of this system relies on proper use of email and SMS messages as a message passing media. The use of the email or SMS message system(s), directly or indirectly as a spamming tool, or other than it is intended, is prohibited.

Commissions

We offer a commission model enabling you to promote our service in return for commission.

You must have either a free trial or paid Driving Test Cancellations 4 All account to earn commissions.

If your free trial account has expired, please contact our support team who will grant you access to your Driving Test Cancellations 4 All account. Note that you will not receive any further searches if your free trial account is reopened.

You can promote our service using the social sharing plugins accessible in your Driving Test Cancellations 4 All account. You will also be given access to your own unique links which you can share.

You will earn commission equal to 20% of the sale price for any purchase (including upgrades) when:

  1. someone referred to the Driving Test Cancellations 4 All website via one of your referral links makes payment to us (the company) for the Driving Test Cancellations 4 All service
  2. the owner of the referred Driving Test Cancellations 4 All account is no longer entitled to a refund (full refund eligibility criteria set out in clause 12)

We will endeavour to pay any commissions within 30 days of the commission being earned, and they will normally be paid at the beginning of each month.

The commission percentage is subject to change at our discretion. You will be notified of any changes in writing, normally via email and notices on our website.

If we cannot get in contact with you using the contact details provided during set up and we cannot pay you commissions because you provided incomplete or incorrect payment information, you waive your right to be paid those commissions.

Commissions are paid on a last click basis. Should a user access our site via multiple referrer links, the last referrer will receive the commission on any purchase made.

It is your responsibility to determine what, if any, taxes apply to the payments you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority. Driving Test Cancellations 4 All is not responsible for determining whether taxes apply to your transaction, or for collecting, reporting or remitting any taxes arising from any transaction.

Driving-Test-Cancellations-4All.co.uk is a trading name of Theory Training Solutions Ltd, Lodge House, Lodge Lane, Colchester, CO4 5NE.