Have a question?

Get instant answers to questions you have about your account directly from our Help Centre.

How can I get a speedy answer? Select any of the questions below and you'll be taken straight to our Help Centre where you'll find an instant answer to your question. If you're not already logged in, you'll just need to enter your login details before you can view the Help Centre.

Is my account active?

How do I reactivate my account?

Why have you not advised me of test dates?

If you change my test date, will you keep searching for me?

I have turned on the "auto-book" option on my account, why have you not automatically booked my test?

I'm happy with my current test date, can you stop searching for me?

Want to sign up?

Get started by signing up on our Sign Up page.

Can't find what you're looking for?

If you want to sign up over the phone or if you can't see the answer you need above, call our Support Team on 01206 625801.

You can also get in touch with our Support Team at support@driving-test-cancellations-4all.co.uk.

Privacy

Your right to privacy is very important. The Driving Test Cancellations 4 All service is provided by Theory Training Solutions Ltd. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.

By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

What personal information do we collect?
We collect minimal contact details from you when you register for the service. Data collected will include your first and last names, your email address and a password chosen by you. Your email address will not be passed to third party companies for marketing purposes.

Protecting your privacy
All information you provide to us is stored on our secured servers in the UK. Any payment transactions will be encrypted. Payment details entered on our secure forms are passed directly to payment gateway providers and in these instances we do not see your credit card details. If you make payment by phone then we do see your credit card details. Credit card numbers are used for processing payment only and are not retained for marketing purposes. We do not store credit card details nor do we share customer details with any 3rd parties except as detailed below. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

On occasion, we may need to provide your name and delivery address to third parties that we may use for the purposes of delivering specific services to you (e.g. customer support.). We will not provide any of your personal information to other companies or individuals for marketing purposes without your permission.

Our services may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Use of cookies
Our services use cookies.
These cookies do not track individual information. If you choose to disable cookies in your browser, you will be unable to carry out transactions on our services.

Browsing information
If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit. This information will not identify you; it relates to:

  • the Internet domain (e.g. www.company.co.uk) and IP address from which you access the web site
  • the type of browser (for example Internet Explorer, Opera, Chrome, Mozilla or Netscape) and operating system (for example Windows or LINUX) you use
  • the date and time of your visit
  • the pages you visit
  • the address of the web site from which you linked to us (if applicable).

We use this information to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.

Data storage in the U.K.
Any information that services need to store and process will be carried out on databases located in the UK, and in full compliance of the Data Protection Act.

How can you update the personal information you have provided to us?
You can help us maintain the accuracy of your information by notifying us of any changes to your account details. You can do this via the secure account details management web pages.

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy pages of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

Please note: By signing up for any of our services you agree to be bound by all of our terms and conditions.

Social media links Twitter Facebook Google + Trading Standards Approved
Social media links Trading Standards Approved Google+ Twitter Facebook

Driving Test Cancellations 4 All is rated 4.79 stars by Reviews.co.uk based on 694 merchant reviews